Data Policy
Contact us28.10.2026
What Data Loophole Collects
When you jump into Loophole, we collect the information you provide at account creation — your chosen username, email address, and any optional profile details you add. During gameplay, we also gather technical data such as your device type, operating system version, browser or app client, and your general geographic region based on IP address. This helps us understand how the game runs across different setups and improve the experience for every explorer navigating the world's puzzle corridors.
How We Use Your Information
Your data powers the core Loophole experience: syncing your progress across sessions, calculating leaderboard standings, and delivering the competitive io-style matchmaking that puts you against equally skilled players. We also use aggregated, anonymized gameplay statistics — things like which maze zones players exit through most often — to tune level design and difficulty curves. We do not sell your personal data to third parties or use it to build advertising profiles.
Data Storage and Retention
All player data is stored on secured servers with access limited to authorized personnel working on Loophole's infrastructure and support teams. Active account data is retained for as long as your account exists and for a reasonable period afterward to resolve any outstanding support requests. If you request deletion, your personal information is permanently removed from our systems within 30 days, though anonymized aggregate statistics derived from your gameplay may be retained as part of broader game analytics.
Third-Party Services
Loophole uses a small set of third-party services to keep the game running smoothly — these include analytics platforms that measure session length and feature engagement, and infrastructure providers that host game servers. Each of these partners is bound by data processing agreements that restrict them from using your information for their own purposes. We choose partners whose data practices align with the same respect for players that guides our own.
Your Rights Over Your Data
You have the right to access a copy of the personal data we hold about you, request corrections if anything is inaccurate, and ask for complete deletion of your account and associated information. You can also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, reach out through the contact details provided on our site and we will respond within the timeframes required by applicable law.
Children and Younger Players
Loophole is designed to be accessible and enjoyable for a broad audience, but we do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If we become aware that a player under 13 has registered without appropriate consent, we will promptly delete the associated account and data. Parents who believe their child has created an account are encouraged to contact us directly so we can act quickly.
Data Controller
The operator of this platform.
- Address: Economy Hotel OU, Põhja-Tallinna linnaosa, Kopli tn 2c, Tallinn, 10412
- Phone: +3725293219
- Email: [email protected]